Servicing & Repairs

Servicing & Repairs

Better equipment. Better support.

West Coast Dental Depot provides a wide range of products and specialist advice on the dental equipment most suited to your needs.

Servicing & Repairs

As a major supplier of quality dental products to practices spread throughout Western Australia, we recognise the need to provide the backup and support required to keep a practice in operation.

Downtime is a loss of trade and a potential loss of clients therefore we provide a high-quality fast response and repair service.

The products we supply come with full Manufacturer’s warranties and the peace of mind that West Coast Dental Depot will be there to support you.

We have four fully equipped service vehicles, along with a large stocked warehouse, in order to get you up and running as quickly as possible. When your practice requires a fast, reliable and experienced support service, West Coast Dental will be there for you.

 

Equipment Servicing

As a nominated dealer to a range of quality brands, West Coast Dental Depot offers Original Equipment Manufacturers servicing (OEM).

  • Technicians are trained and have regular technical information seminars keeping them informed of latest technical developments.
  • Have a large inventory of spare parts to support workshop repairs at our centrally located warehouse in Belmont.
  • Vans that have extensive inventory of spare parts to support on site callout repairs.
  • Loan equipment for emergency support and replacement of failed equipment where necessary.
  • Scheduled servicing.
  • 7 day, 24hr Emergency call outs on 0418 957 847 (please note penalties apply).

 

Preventative Maintenance

West Coast Dental Depot provides a preventative maintenance program for a range of dental equipment including but not limited to:

  • Dental Chairs
  • Compressors
  • Suction Units
  • Autoclaves
  • Thermal Disinfectors
  • Dental Handpieces
  • Intra Oral and OPG X-Rays
  • Ultrasonics
  • Phosphor Plate Scanners
  • Nitrous Oxide Systems

 

Autoclave Validation

Accreditation and regulatory bodies require dental practices to have their autoclaves Validated to meet Australian Standards annually or whenever a major service/repair is carried out. Validations should be carried out to ensure autoclave parameters are within manufacturer’s specifications and temperature and pressure sensors have not drifted over time.   

  • Validations carried out to AS/NZS: 4815 and AS/NZS: 4187 Standards
  • NATA Certified equipment used to carry out Validations
  • Spore testing
  • A comprehensive report provided for the traceability and compliance of your autoclave.

 

Thermal Washer Disinfector

  • Validations carried out to AS/NZS: 4815 and AS/NZS: 4187 standards
  • NATA Certified equipment used to carry out Validations
  • A comprehensive report provided for the traceability and compliance of your washer disinfector.

 

Handpiece Repairs

West Coast Dental Depot provides a premium handpiece repair service for leading brands: W&H, NSK and Kavo. We can arrange for the efficient pickup and return delivery of your repaired handpieces.

 

Electrical Safety Testing

Accreditation and regulatory bodies require dental practices to have their equipment and patient areas annually checked. West Coast Dental Depot offers the following services to ensure you comply with the relevant standards.

  • Electrical safety testing for plug and cord medical/dental equipment to AS 3551
  • Electrical appliance safety testing for plug and cord(non medical) to AS 3760
  • Body Protection Electrical area testing and Annual Inspection to AS 3003:2018

 

Body Protected Electrical Area Testing

Body Protected Electrical Area testing is carried in Patient Treatment Area in Hospitals, Dental Surgeries and many other Health Care facilities. A body Protected Area is a Patient Treatment Area as defined in AS3003 which requires an annual routine inspection and testing. West Coast Dental Depot provides the specialised service is in accordance with AS3003:2018.

  • Should your surgery be noncompliant to the standards West Coast Dental Depot is able to offer a advisory service to help  facilitate the changes needed for your surgery to conform to AS 3003:2018 

 

Nitrous Flow Verification

When administering Nitrous Oxide it important that regulated gas quantities being delivered as shown on the devices instruments are correct. WCDD Nata approved and validated flow device gives documented proof that the required gas quantities are at the required specification.

Service report provided includes:

  • Documentation of service undertaken.
  • Flow verification of gases at the appropriate level.
  • Electrical testing when applicable to the appropriate device.